Now Hiring - Pharmacy Sales and Account Management Specialist in Harrisburg, PA

Position Description:

Capital Blue Cross has an exciting opportunity for a Pharmacy Sales and Account Management Specialist to join our award-winning organization. Since 2014, Capital Blue Cross has scored higher than all health insurance providers publicly measured in the American Customer Satisfaction Index (ACSI) and is proud to be named a Best Places to work in PA, Harrisburg Magazine’s Simply the Best, and Highest Member Satisfaction J.D. Power Award.

The purpose of this position is to be a resource to support sales and account management for the customers in commercial ASO and fully-insured lines of business. The position will specifically support sales, account management and proposals associates, and collaborate with pharmacy strategy, pharmacy clinical, pharmacy operations, the pharmacy benefit manager to support areas related to brokers/consultants, employer group inquiries, new business RFPs, customer renewals and pharmacy benefit implementations, products/services.

Responsibilities and Qualifications:

• Provide support to sales & account management teams to respond to pharmacy-related client inquiries and take accountability to resolve issues.
• Collaborate with Pharmacy clinical and operations to support sales & account management to solve pharmacy-related issues complex issues
• Act as the pharmacy department’s representative to present and support the pharmacy benefit programs, strategies and product offerings.
• Support the proposals team in collaboration with the pharmacy benefit manager to respond to RFPs/RFIs and coordinate the reporting requirements need to support new client sales and renewals.

Skills:

• Excellent problem-solving skills, verbal and communication, ability to effectively collaborate cross-functionally, ability to complete an assessment and provide recommendations

Knowledge:

• Pharmacy benefit designs, Formulary designs and functions, pharmacy benefit coverages and exclusions, pharmacy programs in health plans and pharmacy benefit managers.

Experience:

• Required: Minimum of 5 years’ experience in managed care pharmacy, either at a health plan’s pharmacy department or a pharmacy benefit manager
• Preference: experience with self-funded employer groups, pharmacy benefit builds and maintenance, formulary build and maintenance, pharmacy claims issue management.

Education and Certifications:

• Required: Bachelor’s degree
• Not Required: Certified Pharmacy Technician (any state)

Physical Demands:

While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see. The employee must occasionally lift and/or move up to 5 pounds.

About Us: Capital Blue Cross is the leading health solutions and insurance company in Central Pennsylvania and the Lehigh Valley. As a partner in the community’s health for over 80 years, Capital Blue Cross offers employees excellent pay, bonus opportunities, benefits, health and wellness incentives, opportunities for career advancement and community involvement, and work-life balance. In return, every member of our workforce plays an important part in something much bigger: working together and making a difference every day to improve the health and well-being of our members and the communities in which they live.